FAQ

WHAT IS THE PRICE OF SHIPPING? 

For U.S. Orders, Shipping is FREE for a limited time! International shipping is Flat Rate only $9.99.

HOW LONG UNTIL MY ORDER IS DELIVERED? 

Your beautiful items are promptly delivered in 9-12 business days from shipment. Please allow extra time when ordering, as our products are exclusively made, and require this additional time for international delivery from our warehouses, located in Asia.

WHAT IS THE QUALITY OF YOUR ITEMS? 

LOVE OF LUX firmly believes that a quality look, should be affordable to everyone.  One of our many goals is to continue to innovate in ways that no others are willing to. By bringing all the best products into one place through our website.

Each one of our product are inspected or designed by us exclusively and is of the highest quality made. We have catered to celebrities, and everyday fashion lovers around the world.

We guarantee you will enjoy your purchase.

WHAT SHIPPING CARRIER DO YOU USE? 

All orders are expedited and shipped via international USPS mail.  Tracking will be emailed upon shipment.  We provide complimentary tracking services and monitor your order, as well as communicate with USPS if we notice a delay.

Our items are dispatched from our international warehouses, currently located in Asia.  Our stock is shipped directly from these fulfillment centers, in order to get them to you faster, and to save you hundreds of dollars, as when shipped from our New York or California location. 

HOW CAN I TRACK MY ORDER?

Email Us for an order update!

One of our complimentary services is keeping a close eye on your order.  Rest assured, we are working around the clock to monitor your package, and guarantee its arrival to your doorstep!

WHEN WILL TRACKING BE UPDATED ON YOUR WEBSITE? 

Email us for an update on your order!

 

WHERE DO YOU SHIP FROM? 

We ship your beautiful items from our international warehouses, currently located in Asia.  Our stock is shipped directly from our fulfillment centers, in order to bring deep discounts, and to save you hundreds of dollars, as when shipped from our California location. 

HOW DO YOU SHIP MULTIPLE ITEM ORDERS? 

Orders containing multiple items may be shipped individually.  You may receive one item before the next.  So don't panic!  If you receive one item only, rest assured the rest are on the way!  One of our complimentary services provided by our staff is closely monitoring your order, and communicating with the postal service when necessary.

DO YOU OFFER REFUNDS? 

Yes! All orders placed on our site are eligible for a refund!  See the Refund Link for additional details.

CAN I EXCHANGE MY ORDER? 

Yes, contact us directly for an exchange.

IS MY INFORMATION SAFE?

All online purchases at LoveOfLux.com are handled with industry standard SSL secure encryption.  See the 'Safe Shopping' Link for more details.

We take online security and protecting your information to the highest level.  

Transactions conducted on this website are transmitted in an encrypted form using 256 bit Secure Sever layer (SSL) provided by one of the industry leaders.

HOW CAN I CONTACT YOU WITH A QUESTION? 

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